Privacy Policy for ScrollVenture.com
1. Introduction
ScrollVenture (“we”, “our”, “us”) is firmly committed to safeguarding the privacy and personal data of all users who interact with our website, scrollventure.com. We recognize the importance of protecting your personal information and are dedicated to processing your data responsibly, securely, and in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and applicable international privacy laws.
This Privacy Policy describes how we collect, process, store, and protect your information when you use our website and services.
2. Scope of This Policy and Our Role as a Data Controller
This Privacy Policy applies to all personal data we collect through scrollventure.com and related services. We act as the “data controller” for the purposes of GDPR and as a “business” under the CCPA. This means that we determine the means and purposes for the processing of personal data.
By accessing and using scrollventure.com, you acknowledge that you have read and understood this policy.
3. Categories of Data We Process
We may collect and process the following categories of personal data, either directly from you or automatically as you use our services:
a. Usage Data
Includes information about your interactions with the website, such as IP addresses, browser type and version, pages viewed, referring and exit pages, time and date of visits, and session duration. This category helps us monitor, analyze, and improve performance and security.
b. Account Data
Includes personal identifiers such as your full name, email address, physical address, and phone number provided during account registration or profile updates.
c. Profile Data
Includes details such as your purchase history, browsing behavior, preferences, feedback, and information provided in user profiles.
d. Communication Data
Includes any communication you send us, such as customer support inquiries, contact through forms, feedback, emails, and other correspondence.
e. Technical Data
Includes information from your device, operating system, screen resolution, language settings, browser plug-ins, device type, and configurations necessary for rendering the website properly.
f. Transaction Data
Includes payment card details, billing addresses, transaction history, and product orders processed through secure third-party payment gateways.
g. Preference Data
Includes your chosen preferences about marketing, communication frequency, saved interests, and product categories, including any consent provided for these purposes.
4. Legal Bases for Processing (GDPR and CCPA)
We rely on the following legal bases to process personal data:
– Contractual necessity: To provide the services you requested, such as order fulfillment or account access.
– Legitimate interests: For analytics, service optimization, fraud prevention, and marketing (where your rights and interests do not override ours).
– Consent: Where required by law, such as for emailing marketing materials or collecting certain website data through cookies. You have the right to withdraw your consent at any time.
– Legal obligation: Where processing is necessary to comply with applicable laws or enforce our legal rights.
5. Your Rights
Under data protection laws, you have the following rights:
– Right of Access: You may request access to your personal data we hold.
– Right to Rectification: You may correct incomplete or inaccurate information.
– Right to Erasure: Also known as the “right to be forgotten,” you may request deletion of your data under specific conditions.
– Right to Restrict Processing: You may request limited use of your data in certain circumstances.
– Right to Data Portability: Where applicable, you may request a copy of your information in a structured, machine-readable format for transfer to another provider.
– Right to Object: You may object to processing based on legitimate interests, including profiling, or opt out of direct marketing communications.
California residents also have the right to:
– Know what categories of personal data we have collected, disclosed, or sold in the last 12 months.
– Request deletion of your data collected by scrollventure.com.
– Opt out of the sale of personal information (Note: We do not sell personal data).
To exercise any of the above rights, please contact us at [email protected].
6. Security Measures
We apply appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction, or damage. These include:
– SSL encryption across our sites
– Secure authentication and limited system access
– Routine vulnerability scanning and backups
– Staff training on data protection and privacy awareness
While no transmission of data via the internet is completely secure, we implement best practices to reduce risks and quickly respond to any security incidents.
7. International Transfers
Where we transfer your data outside the European Economic Area (EEA) or your jurisdiction, we ensure such transfers are subject to:
– Standard Contractual Clauses approved by the European Commission
– Adequacy decisions for recognized jurisdictions
– Other legally approved mechanisms under relevant data protection laws
We take all necessary precautions to ensure similar protections as afforded under GDPR and CCPA.
8. Data Retention
We retain personal data only for as long as it is needed to fulfill the purposes outlined in this policy, including compliance with legal, accounting, or reporting obligations. The retention periods vary depending on the type of data:
– Usage and Technical Data: Retained for up to 12 months for analytics and performance monitoring
– Account and Profile Data: Retained while you maintain an account and up to 24 months after account closure
– Transaction Data: Retained for a minimum of 7 years, in accordance with accounting and taxation regulations
– Communication and Preference Data: Retained for up to 24 months after last engagement
9. Cookie Policy
We use cookies and similar technologies to enhance your experience on scrollventure.com. These small data files are stored on your browser or device and assist us in various functions:
– Essential Cookies: Necessary for website functionality, such as session ID, secure login, and shopping cart features.
– Functional Cookies: Improve usability, such as remembering preferences and settings.
– Analytics Cookies: Collect aggregate statistics on user behavior, such as which pages are visited the most.
– Performance Cookies: Help us measure and improve website performance.
10. Cookie Management & Compliance
When you first visit scrollventure.com, you are presented with a cookie banner detailing the use of different types of cookies. You can provide or withdraw consent for non-essential cookies at any time by managing your cookie preferences in your browser settings or through our cookie banner.
We comply with GDPR cookie consent requirements by ensuring users must opt in for cookies that are not strictly necessary. Under the CCPA, you have the right to opt out of any tracking that qualifies as a sale or sharing of your personal information.
11. Children’s Privacy
Our website and services are not intended for use by children under the age of 13. We do not knowingly collect personal data from children. Parents or guardians who believe that their child’s data has been provided to us should contact us immediately at [email protected], and we will take appropriate action to delete such information without delay.
12. Policy Updates & Notifications
We may revise this Privacy Policy from time to time to reflect changes in our services, legal obligations, or data processing practices. If we make material changes, we will provide notice through our website and, where appropriate, notify you through your registered email address or require renewed consent. Continued use of scrollventure.com after any updates constitutes acknowledgment and acceptance of the policy.
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:
Email: [email protected]
We are committed to respecting your privacy and complying with global data protection standards. Please do not hesitate to reach out with any questions or to exercise your legal privacy rights.